Nogud88 Privacy Policy – Our Commitment to Protecting the Personal Data of Malaysian Members

Introduction – Who We Are and Why This Policy Exists

This Privacy Policy is issued by nogud88, an online casino platform operating in nogud88.site and serving online casino players across Malaysia. This document clearly explains how we handle your personal data — from the moment you register an account through to after you close your membership.

We wrote this policy in Bahasa Melayu because it was designed for Malaysian members. We did not want you reading a legal document packed with confusing jargon — we want you to genuinely understand what happens with your data. If anything is unclear after reading, reach out to us directly and we will explain further.

By using our services nogud88, you agree to the data handling practices described in this policy. This policy forms part of the overall agreement between you and nogud88, together with Terms & Conditions our separate one.

Personal Data We Collect

Nogud88 collects several categories of personal data from members, and we do so only for legitimate and necessary purposes. Below are the types of data we collect and the reasons we need them:

2.1 Data You Provide Directly

2.2 Automatically Collected Data

When you use the platform nogud88, our systems automatically collect certain technical information required to ensure the platform operates securely and reliably:

• IP Address: To identify general location, detect suspicious login attempts, and ensure legitimate use of the platform.
• Device Information: Device type (Android phone, iPhone, computer), operating system, and browser version you use — collected to optimise how the platform displays for you.
• Session Data: Login times, session duration, pages visited, and actions taken within the platform — for security and service improvement purposes.
• Gaming Activity Data: Game history, wagering totals, and transaction records required for accounting purposes, dispute resolution, and legal compliance.
• Cookies and Similar Technologies: For more information on how we use cookies, please refer to Section 6 of this document.

2.3 Data We Do Not Collect

For clarity, nogud88 does not collect credit or debit card numbers directly — all payments are processed through secure third-party payment gateways that comply with PCI DSS standards. We also do not store your password in plain text — passwords are stored in hashed form that cannot be decrypted.

How We Use Your Personal Data

nogud88 uses your personal data only for the following legitimate purposes. We do not use your data for any other purpose without your explicit consent:

• Account Management: Creating and managing your account, verifying your identity, and processing all financial transactions — including deposits via Touch 'n Go eWallet, ShopeePay, Boost, GrabPay, DuitNow, FPX Maybank2u, and CIMB Clicks — as well as withdrawals to your Malaysian bank account.
• Service Delivery: Gives you access to over 2,000 casino games, manage your account balance, process bonuses and cashback, and keep a record of your game history.
• Security & Fraud Prevention: Detects and prevents unauthorized access to your account, and identifies fraudulent activity, money laundering, or violations of our terms of use.
• Legal Compliance: To fulfil compliance obligations under the Malaysia PDPA 2010, anti-money laundering (AML) laws, KYC procedures, and any directives issued by the relevant authorities.
• Service Communications: Sends important account-related notifications such as deposit confirmations, withdrawal alerts, security updates, and changes to terms that require your attention.
• Platform Improvement: Analysing aggregated usage data (not individual data) to understand how the platform is used and identify areas for improvement.
• VIP Programme & Personalisation: Manages the nogud88 VIP programme, calculates reward points, and personalises game recommendations based on your preferences.

Data Sharing & Disclosure

This is the most important section for most members. A firm commitment nogud88: we do not sell, rent, or transfer your personal data to any third party for their own marketing purposes, under any circumstances whatsoever.

However, there are limited situations where we need to share data with specific parties to enable our services to function:

4.1 Payment Service Providers

To process your deposits and withdrawals, nogud88 need to share the required information with payment service providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and Malaysian banking institutions that process FPX transactions. Only the information strictly necessary to process a transaction is shared, and all these providers are bound by strict confidentiality agreements.

4.2 Game Providers

To enable you to play games from providers such as Pragmatic Play, PG Soft, and Evolution Gaming, certain game session information must be shared with those providers. This does not include your full financial details — only the data necessary to run the game session securely.

4.3 Authorities and Legal Requirements

nogud88 will disclose your personal data to authorities when required to do so by Malaysian law, court order, or for the purposes of investigating fraud, money laundering, or suspected criminal activity. In such cases, we will comply with applicable legal procedures and, to the extent permitted, will endeavor to notify you in advance.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets nogud88, members' personal data may be transferred as part of those business assets. In such cases, members will be notified in advance, and the new entity will be bound to uphold privacy standards no less stringent than those set out in this document.

Data Security Measures

nogud88 invests seriously in security infrastructure to protect your personal data from both external and internal threats. The following are the security layers we employ:

• 256-Bit SSL Encryption: All communications between your browser and nogud88's servers are encrypted using TLS 1.3 with 256-bit keys — the highest standard in the financial industry.
• Data-at-Rest Encryption: Sensitive data stored in our databases — including KYC information and payment details — is encrypted using AES-256 even at rest.
• Firewall & IDS: Enterprise-grade firewall systems and an Intrusion Detection System (IDS) monitor all network traffic 24/7 to detect and block unauthorized access attempts.
• Employee Access Controls: Access to member data within nogud88 operates on a strict need-to-know basis. All access is logged and audited. Employees undergo background checks before being granted access to any sensitive data.
• Two-Factor Authentication (2FA): All staff access to nogud88's internal systems containing member data requires two-factor authentication as an added layer of protection.
• Periodic Security Audits: nogud88 conducts regular penetration testing and security audits carried out by independent third-party cybersecurity experts to identify and address system vulnerabilities before they can be exploited.
• Incident Response Plan: nogud88 has a comprehensive cybersecurity incident response plan in place. In the event of a data breach, we are committed to notifying affected members and the relevant authorities within the timeframes prescribed by law.

Despite all the precautions we take, no security system can guarantee 100% protection against every threat. We therefore encourage you to play your part in keeping your account secure by using a strong password, not sharing your login credentials, and contacting us immediately if you suspect any unauthorised access.

Use of Cookies

Cookies are small text files stored on your device when you visit the platform nogud88. We use cookies for a number of different purposes, and in this section we clearly explain what each cookie does.

6.1 Cookies We Use

6.2 How to Manage Cookies

You can manage or delete cookies through your browser settings — Chrome, Firefox, Safari and Edge all have cookie management options in their settings menu. Please note that disabling essential cookies will affect the functionality of the nogud88 platform and you may be unable to log in or access certain features.

For Android mobile phones using Celcom, Maxis, or Digi data, or iPhones belonging to Malaysian users, cookie settings can be accessed through the browser app you use to visit nogud88.

Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data we hold about you. nogud88 committed to respecting and facilitating the exercise of these rights:

7.1 Right to Access Data

You have the right to request a copy of the personal data we hold about you. Data access requests can be submitted by email to support@nogud88.site. We will process your request within 14 business days from the date of receipt of a complete request.

7.2 Right to Rectification

If you find that any personal data we hold about you is inaccurate, outdated, or incomplete, you have the right to request a correction. Contact support nogud88 via 24/7 live chat or email, specifying the data that needs to be corrected and the accurate information to replace it.

7.3 Right to Object to Processing

In certain circumstances, you have the right to object to the processing of your personal data — in particular for direct marketing purposes. If you no longer wish to receive any marketing communications from nogud88, you may opt out via your account settings or by contacting our support team.

7.4 Right to Erasure ("Right to be Forgotten")

Under certain circumstances within Malaysia's PDPA, you may have the right to request the deletion of your personal data. Please note that this right is not absolute — there is certain data that nogud88 is required by law to retain (such as financial transaction records for AML compliance purposes), which cannot be deleted upon individual request. We will assess each deletion request on a case-by-case basis and provide a transparent response on what can and cannot be deleted, and why.

Data Retention Period

nogud88 retains your personal data only for as long as necessary for the purposes stated in this policy, or as required by Malaysian law:

Once the specified retention period has elapsed, data will be securely deleted using irreversible data destruction methods, or permanently anonymised so it can no longer be linked back to you as an individual.

Transfer of Data Outside Malaysia

Because nogud88 works with game providers and payment service providers operating across multiple countries, there are situations where your personal data may be processed or stored on servers located outside Malaysia.

In all such cases, nogud88 ensure that adequate safeguards are in place for your data through:

• Data transfer agreements that require recipients to uphold data protection standards equivalent to or exceeding those of Malaysia's PDPA.
• Ensuring that service providers outside Malaysia who receive your data operate in jurisdictions with recognized data protection laws.
• Using standard contractual clauses for international data transfers to ensure your data remains protected even when processed outside Malaysia.

Primary server nogud88 that stores Malaysian member data operates with security and legal compliance as top priorities. Any international data transfer that is not adequately protected will not take place.

Children and Underage Users

Services nogud88 is exclusively for users aged 18 and above. We do not knowingly collect or store personal data of individuals under the age of 18.

Should we discover that personal data of an underage individual has been collected without adequate age verification, we will take immediate steps to delete that data and terminate the associated account. Any original deposit (if applicable) will be refunded to the lawful guardian once their identity has been verified.

If you are a parent or guardian who believes your child has registered an account with nogud88, please contact us immediately at support@nogud88.site or via our 24/7 live chat. We will take prompt action to resolve the situation.

Links to Third-Party Sites

Platform nogud88 may from time to time display information referencing third-party services or products. This Privacy Policy applies solely to the nogud88 platform and does not cover the privacy practices of any third-party websites, applications, or services that may be accessible through links or references within our platform.

nogud88 is not responsible for the privacy practices or content of any third-party sites. We recommend that you read the privacy policy of each third-party site you visit separately.

Contact Us for Privacy Inquiries

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data by nogud88, we strongly encourage you to reach out to us directly. We take all privacy inquiries seriously and are committed to providing a transparent and helpful response.

Ways to contact the privacy team nogud88:

• Email: support@nogud88.site (use the subject line "Privacy Policy Enquiry" to help us respond faster)
• Live Chat: Available 24 hours a day, 7 days a week within the nogud88 platform in both Bahasa Malaysia and English
• Response Time: We aim to respond to all privacy enquiries within 3 business days, and formal PDPA requests within 14 business days